We helped the customer in cooperation with a third party that developed an online shopping solution for the customer. In this multinational team, we functioned as Product Owners and directed activities according to the reference framework of agile development. Tools were chosen for the client, which enable more systematic management of IT processes and documents. With this, the client got access to a project and work management system, which allows the progress of the development work to be monitored in real time and possible deviations can be quickly reported.

We compiled the online store development backlog and took it to the new chosen tool. A collaboration platform designed for teamwork and documentation management was also selected from the same product family, on which ready-made templates for projects and system documentation were built. We were with the client in organizing a third-party training for the client's employees, where the use of new tools was practiced together. Document templates were described, which can be used to plan the following new projects and ensure that everything necessary is documented in them. In addition, we described the processes of existing IT systems, so that up-to-date descriptions of all functionality in production could be found.