Liisa Viitasara | Kokenut projektiammattilainen

Liisa Viitasara

Experienced product and business developer, project professional

I have worked in the financial industry for almost 20 years in various roles, including international environments. For the past 10 years, I have been involved in developing products and services for banks in agile roles, as well as serving as a Key Account Manager. I have a strong background in customer relationship management, financing for both individuals and businesses, customer lifecycle, and knowledge of products, services, and regulatory requirements related to banking.

I have worked on projects of various sizes and am well-versed in both agile and traditional project management methodologies. For me, the key aspects of projects include understanding the purpose of the project, ensuring open and timely communication, and leading both people and work in the right direction.

I am determined and meticulous, capable of operating effectively at all levels of an organization. My strengths lie in grasping the bigger picture and adopting a solution-oriented approach. Customer orientation is a key focus in my work, along with a strong desire for continuous improvement.

Key competencies:

  • Developing the customer experience
  • Personal and business banking solutions
  • Customer relationship management
  • Project and program management
  • Leading team work
  • Definition of business requirements and processes
  • Service and application development projects and deployments
  • Product ownership
  • Development of digital services
  • Training and competence development
  • Multivendor projects
  • Agile
  • Application development projects
  • Stakeholder work
  • Communication and interaction skills
  • International projects

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